We value patient feedback to help us maintain standards and improve our service. Here are a few examples of recent reviews from our NHS choices page and NHS friends and family surveys.
“Just had a tooth out by Nina excellent service from going in being put totally at ease and made to feel relaxed and not stressed at all many thanks Nina and a big shout out to the excellent Karen who is also a massive asset to the practice” Google Review
“A reminder was sent prior to appointment. Receptionist is friendly. A new dentist today, Stefan. Thought I was only going for a check up but needed a filling. It was done there and then – no need to go back for 6 months. Dental care is not something I look forward to but it was efficient and everyone was kind” Google Review
“I have been a patient here for many years. Karen the receptionist and Roger my dentist are always welcoming, friendly and professional. I count myself very fortunate to be in this dental practice” Google Review
“Just had a tooth out by Nina excellent service from going in being put totally at ease and made to feel relaxed and not stressed at all many thanks Nina and a big shout out to the excellent Karen who is also a massive asset to the practice” Google Review
“Mr Terry is an exceptional dentist – he is very considerate, explained things very clearly and does an excellent job. Not sure which year he started, I’ve been coming here ever since! Reception is also amazingly efficient – I’m not sure how they cope with doing several things at once! ” – Google Review
“Consistently good service from Reception Staff” – NHS Friends and Family – October 2025
” Excellent service from Karen at Reception and Roger and assistant Maria in the Surgery” – NHS Friends and Family – October 2025
“It is a first rate practice. The management, quality of service and dental care provision is all outstanding. I have been a patient for many years and throughout this period, the Claypath surgery has maintained very high standards.
Thank you again.” – Google Review
“Reception Staff are always friendly and welcoming, Roger always takes his time to exlplain things. All in all a fabulous services thankyou” – NHS Friends and Family – October 2025
” My husband and I have been patients of this practice for many years. We’ve always found the staff to be very friendly and helpful and Nina always takes the time to explain any treatment that may be needed and to offer advice on all aspects of dental care. No one enjoys visiting the dentist but it makes it a much more comfortable experience when the staff and the practice are as good as this”. Google Review
“Thank you Roger Terry for fitting me in today to remove my broken tooth. I was in severe pain all weekend. You did a fab job! Thank you, you are a fab dentist. Caring, gentle, friendly and put me at ease asking to make sure I was ok. Would highly recommend him.” – Google Review
“The team are always very friendly, welcoming and professional. It’s never a problems if you have to change your appointment, Karen is always tries to help. Nina will go our of her way to advise when you ask about any problems and the dental nurses are always smiley and caring. You all do a great job!” – Google Review
“Jamie and Maria were very nice and professional. Thank you!” – NHS Friends and Family – August 2025
“Many thanks to Jamie and her assistant Ellie for a pain free appointment, they made me feel at ease during the appointment”
“I have been attending this dentist for 36 years, My two children are also registered. Nina Proctor is good with my children and puts them at ease. She is a very good dentist, we never feel rushed when attending our appointments. All the staff are very friendly. The dental nurse are lovely to chat to and Karen on the desk is fantastic, Mark the manager goes out of his eay to help. I highly recommend this practice“. – Google Review
“I have attended the practice for a number of years with my family, the care and professionalism is always outstanding. Karen on reception is always helpful and outs you at ease. Nina and her team are first class, she takes time to talk to you, understands how you feel and gives reassurance. Thank you all”. Google Review
” I have been a patient at Claypath Dental Practice for over 25 years, I had broken a tooth during the second lockdown and needed extensive treatment to repair the tooth. The practice were fantastic booking me appointments, keeping me updated on changes at the practice an ensuring I felt safe during my visits – Thank you everyone. “ Anonymous – The NHS Friends and Family Test.
” Thank you promptly sorting out my broken tooth problem in what I can only imagine is a very difficult time for you all to work in. ” Anonymous – The NHS Friends and Family Test.
” I was very apprehensive about attending the practice during the lockdown restrictions but my toothache was so bad I had to see my dentist. I had no reason to worry. The staff took time to explain the new procedures in place to help protect their patients and listened to my concerns. As a clinically vulnerable patient they were able to offer me an appointment at the start or the day and whole process made me feel completely at ease. My toothache problem was assessed and treat within 36 hours of my initial call. over all fantastic experience – thank you” Anonymous – The NHS Friends and Family Test
” I just wanted to thank you for being there for me at this time. I am very grateful for the treatment I received recently and all the measures you have in place to keep your patients safe. You are doing a grand job.” – Anonymous – The NHS Friends and Family Test
“Thank you so much for the dental appointment this morning to treat my toothache and for all the care and consideration you give your customers. I am so grateful to you” Anonymous – The NHS Friends and Family Test
“My experience at the surgery has always been first class and I hope it will continue. I am appreciative of Roger Terrys empathy and chairside manner. Thank you” – NHS friends and family Test
” I would like to say how pleased and safe I felt during a recent visit for treatment. I was very apprehensive leaving my home during the pandemic, but felt completely at ease in the practice. Thank you for the excellent service and keeping us safe with the extra precautions during the coronavirus pandemic” Anonymous – NHS friends and family test.
“I recently visited this practice to have my wisdom tooth removed. The staff took the time to explain everything to me and made me feel really at ease. I can’t recommend them enough, the staff were lovely, very friendly and professional.” Anonymous NHS Choices
” The reception staff are amazing, friendly and helpful. My dentist cares about their patients and service is always excellent!” Anonymous
“I am very impressed with this practice. Staff are very friendly and helpful. Everything is explained clearly. I would highly recommend this practice to my family and friends.” Anonymous
“I have received first class care. The reception staff could not be more welcoming, helpful and accommodating. Thank you.” Anonymous
” The practice came highly recommended and didn’t disappoint. You saw me at short notice with a problem. Excellent service. You are friendly and professional, best dentist I have ever had.” Anonymous
Claypath Dental Practice 