We value patient feedback to help us maintain standards and improve our service. Here are a few examples of recent reviews from our NHS choices page and NHS friends and family surveys.

“Thank you Roger Terry for fitting me in today to remove my broken tooth. I was in severe pain all weekend. You did a fab job! Thank you, you are a fab dentist. Caring, gentle, friendly and put me at ease asking to make sure I was ok. Would highly recommend him.”Google Review

“The team are always very friendly, welcoming and professional. It’s never a problems if you have to change your appointment, Karen is always tries to help. Nina will go our of her way to advise when you ask about any problems and the dental nurses are always smiley and caring. You all do a great job!”Google Review

“Had to call for an emergency appointment on the 20/10/2021, spoke to Karen on reception who was really helpful and I was lucky enough to get an appointment that day at 4:45pm. I went in pain, nervous as most are about Dentists. I was seen by Roger Terry and his team and felt better immediately after speaking with him, he took a look and gave me my options and explained everything, I went for extraction! All I can say is there was no need for nerves, he extracted the tooth quickly and I had zero pain, he gave me advice and a leaflet on aftercare and 2 days later it was healing nicely, I have had no pain since. Thank you to everyone involved in my visit”.Google Review

I have been attending this dentist for 36 years, My two children are also registered. Nina Proctor is good with my children and puts them at ease. She is a very good dentist, we never feel rushed when attending our appointments. All the staff are very friendly. The dental nurse are lovely to chat to and Karen on the desk is fantastic, Mark the manager goes out of his eay to help. I highly recommend this practice“. – Google Review

“I have attended the practice for a number of years with my family, the care and professionalism is always outstanding. Karen on reception is always helpful and outs you at ease. Nina and her team are first class, she takes time to talk to you, understands how you feel and gives reassurance. Thank you all”. Google Review

I have been a patient at Claypath Dental Practice for over 25 years, I had broken a tooth during the second lockdown and needed extensive treatment to repair the tooth. The practice were fantastic booking me appointments, keeping me updated on changes at the practice an ensuring I felt safe during my visits – Thank you everyone. “ Anonymous – The NHS Friends and Family Test.

Thank you promptly sorting out my broken tooth problem in what I can only imagine is a very difficult time for you all to work in. ” Anonymous – The NHS Friends and Family Test.

I was very apprehensive about attending the practice during the lockdown restrictions but my toothache was so bad I had to see my dentist. I had no reason to worry. The staff took time to explain the new procedures in place to help protect their patients and listened to my concerns. As a clinically vulnerable patient they were able to offer me an appointment at the start or the day and whole process made me feel completely at ease. My toothache problem was assessed and treat within 36 hours of my initial call. over all fantastic experience – thank youAnonymous – The NHS Friends and Family Test

” I would like to say how pleased and safe I felt during a recent visit for extraction. I was very apprehensive about attending but felt totally at ease. Thank you for the excellent service during the pandemic” Anonymous – The NHS Friends and Family Test

” I would like to say how pleased and safe I felt during a recent visit for extraction. I was very apprehensive about attending but felt totally at ease. Thank you for the excellent service during the pandemic” Anonymous – The NHS Friends and Family Test

” I just wanted to thank you for being there for me at this time. I am very grateful for the treatment I received recently and all the measures you have in place to keep your patients safe. You are doing a grand job.”Anonymous – The NHS Friends and Family Test

“Thank you so much for the dental appointment this morning to treat my toothache and for all the care and consideration you give your customers. I am so grateful to you” Anonymous – The NHS Friends and Family Test

I would just like to say my husband and myself appreciate the service you provide. Twice since March 2020 you have helped my husband with his tooth ache and I myself have attended for a tooth repair and neither of us could fault the serviceAnonymous

I would like to say how pleased and safe I felt during a recent visit for treatment. I was very apprehensive leaving my home during the pandemic, but felt completely at ease in the practice. Thank you for the excellent service and keeping us safe with the extra precautions during the coronavirus pandemic” Anonymous – NHS friends and family test.

I recently visited this practice to have my wisdom tooth removed. The staff took the time to explain everything to me and made me feel really at ease. I can’t recommend them enough, the staff were lovely, very friendly and professional.” Anonymous NHS Choices

The reception staff are amazing, friendly and helpful. My dentist cares about their patients and service is always excellent!” Anonymous

I am very impressed with this practice. Staff are very friendly and helpful. Everything is explained clearly. I would highly recommend this practice to my family and friends.” Anonymous

I have received first class care. The reception staff could not be more welcoming, helpful and accommodating. Thank you.” Anonymous

The practice came highly recommended and didn’t disappoint. You saw me at short notice with a problem. Excellent service. You are friendly and professional, best dentist I have ever had.” Anonymous

My dentist and dental nurse were fantastic, very attentive and caring. Best dental service I’ve ever received.” Anonymous

I have only been a patient with the practice for a couple of months but would like to say thank you to all the staff. From walking in to having my treatment the service has been first class. I am so please I found you and would highly recommend this practice. ” Anonymous

Exceptionally friendly receptionist, dentist and dental nurse. We love this practice.” Anonymous

All the staff are friendly and welcoming. Everyone made me feel at ease as I was rather nervous. Thanks a lot.” Anonymous

Had regular check ups here in the last couple of years, excellent service, reminders before appointments and when to follow up arrive promptly, appointments have always been at the perfect convenience for me. Very quick and professional, with constant dialogue about what’s going on, what’s required and what’s been done. Always willing to answer questions, no matter how apparently inane I think they are. Great stuff.Anonymous – NHS Choices.

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